Work
I help product teams ship usable software through research, design systems, and hands-on engineering. Fifteen years across agencies, enterprise, and startups: field studies, component libraries, and shipping production interfaces.
What I bring
Design Systems Architecture
Building and scaling component libraries, token pipelines, and governance for enterprise teams. From greenfield to established systems, I unify design practice through documentation, tooling, and adoption strategy.
User Research
Contextual inquiry, usability testing (moderated and unmoderated), heuristic evaluations, field studies, and survey design. I find what users actually need — not what they say they want.
Interface Design
User flows, wireframing, prototyping, interaction design. Complex domains (biometric recognition, chip configuration, financial platforms) where getting the interface right matters.
Workshops & Strategy
Design sprints (GV methodology), ideation sessions, UX roadmap development, team mentoring, and design process optimization. I help teams align around shared priorities.
Where I've worked
Crossnative
2019 — presentConsultant User Research & Design
Design systems for banking and insurance platforms (Atruvia). User research across enterprise products. UX strategy and governance for cross-functional teams.
IDEMIA
2018 — 2019Usability Engineer
Biometric recognition interfaces. Built design system foundations: motion, tokens, component patterns. Complex multi-modal enrollment and verification flows.
Infineon Technologies
2019Usability Engineer
Microchip configuration GUI. Translated deeply technical workflows into usable interfaces for hardware engineers.
trivago
2016UX Research
Field research for hotel search. Usability testing across travel booking flows. Understanding how people actually search, compare, and decide.
Working with me
I work as a consultant through Crossnative, a digital consultancy specializing in enterprise UX and design systems. Crossnative handles contracts, availability, and project scoping.
This site keeps the summaries. Detailed case studies and engagement details live on my professional site, ux.dominickennedy.de.